Printers still sold under warranty: the printers have a 2 year / 800 hour warranty on non-wearing parts which becomes 1 in case of invoice request.
The procedure involves an email to support@3dcut.it very detailed with the inclusion of photos and videos as clear as possible, consequently our technical team will respond as soon as possible to solve the problem, if the problem found is the work of the customer they will be charged working hours 75 € / h excluding VAT
3d printers out of warranty or purchased from third parties: also in this case the procedure requires an email to support@3dcut.it very detailed with the inclusion of photos and videos as clear as possible, consequently our technical team will respond as soon as possible with an adequate proposal.

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